A little support.
A lot more getting done.

Have a question about your Kress equipment? Bella Terra Garden Center can help you find the next step for product questions, troubleshooting, replacement parts and service inquiries.

Ask Our Team

What do you need help with?

Equipment Questions

Need help understanding your tool, choosing a battery or finding the right charger? Share the model numbers so we can check the details.

Ask an Equipment Question

Troubleshooting

Tell us what happens when you use the equipment, including any warning lights, messages or changes in performance. We can help identify the next step.

Request Troubleshooting Help

Parts & Accessories

Looking for a replacement part or an accessory? Include your equipment model and the part you need so our team can check options and availability.

Ask About a Part

Have these details handy.

A few details up front help us get you to the right answer faster.

  • Model and serial number: Check the equipment label.
  • Battery and charger models: Include these for power or charging questions.
  • What is happening: Describe the issue and any displayed messages.
  • Purchase information: Have your receipt or purchase date ready for warranty questions.
Need service or have a warranty question? Contact our team before bringing equipment in. We will confirm the next step, any inspection requirements and available service arrangements. Warranty eligibility depends on the product and applicable Kress terms.
Start a Support Inquiry

Robotic mower support?

For installed robotic mowing systems, property-specific mowing questions, or golf and large-property solutions, connect with Bella Terra Landscapes.

Connect with Bella Terra Landscapes

How can we help?

Include your equipment model and a short description of your question. For a service inquiry, tell us what is happening and how our team can reach you.

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Bella Terra Garden Center · 13482 Spicer Road, Ellendale, DE 19941
(302) 422-9000